Trustworthy Recommendation in the Era of Large Language Models: Opportunities and Challenges

The field of recommender systems (RS) is currently undergoing two profound paradigm shifts. From the perspective of objectives, the goal has shifted beyond mere recommendation accuracy to comprehensive trustworthiness, encompassing multiple dimensions such as robustness, fairness, and privacy preservation. From a technical perspective, Large Language Models (LLMs) have been extensively integrated into RS, reshaping the foundations of recommendation through richer semantic understanding, stronger intent reasoning, and more flexible user interactions. The convergence of these two shifts prompts a timely and pivotal question: how does the integration of LLMs reshape the landscape of trustworthy recommendation? In this work, we present a systematic review of trustworthy LLM-empowered recommendation. By comprehensively analyzing over 200 recent studies, we reveal that the introduction of LLMs acts as a double-edged sword. While their advanced mechanisms and user-friendly interfaces offer unprecedented opportunities to enhance trustworthiness, they simultaneously introduce new risks, such as novel forms of bias and hallucination-induced issues. To characterize this dual impact, we systematically identify 13 opportunities and 18 challenges across six fundamental dimensions of trustworthiness, and accordingly organize the existing literature into a novel taxonomy. We also provide a comprehensive review of commonly used datasets and evaluation metrics to facilitate empirical validation. Finally, we identify critical open challenges and outline future directions, hoping to inspire future research on this emerging topic.

Preference-Aware Rubric Learning for Personalized Evaluation

As Large Language Models (LLMs) evolve from general-purpose assistants to user-centric agents, personalization has become central to aligning model behavior with individual preferences, making the evaluation of personalized alignment a critical bottleneck. Existing evaluation methods-ranging from automatic metrics to LLM-as-a-judge approaches-fail to capture subjective, user-specific preferences embedded in long-term interaction histories. We identify three essential principles for reliable and effective personalized evaluation: Representativeness, User-Consistency, and Discriminativeness. To address these principles, we introduce Personalized Evaluation as Learning, a paradigm that formulates personalized evaluation as a learning problem rather than a static judgment. Under this paradigm, we propose PARL (Preference-Aware Rubric Learning for Personalized Evaluation), a framework that learns to induce preference-aware evaluation rubrics directly from raw user histories and performs a self-validation mechanism to ensure consistency with the user's preferences. PARL integrates rubric induction with a discriminative reinforcement learning objective that contrasts user-authored responses against competitive personalized model outputs, enabling the learned rubrics to capture precise, user-specific decision boundaries. Experiments on real-world personalized text generation tasks show that PARL consistently induces high-fidelity rubrics that reliably identify user-aligned responses and generalize across users and tasks, while capturing stable stylistic preferences and fine-grained evaluative patterns. To ensure reproducibility, our code is available at https://github.com/SnowCharmQ/PARL.

Know You Before You Speak: User-State Modeling for LLM Personalization in Multi-Turn Conversation

Personalized dialogue requires more than recalling explicit user histories: systems also need to infer hidden user states that evolve through interaction and shape appropriate response strategies. Existing memory- and profile-based methods primarily reuse observable user information, offering limited support for modeling user-state dynamics or selecting actions based on how they shape future user states. We propose PUMA (Prospective User-state Modeling for Action selection), a framework grounded in the Free Energy Principle (FEP) that formulates personalization as decision-making under partial observability, centered on an explicit user state model that captures latent user states and their action-conditioned dynamics. At each turn, PUMA maintains a belief over the user's hidden state, refines the user state model for observation generation and action-conditioned state transition, and selects dialogue actions by minimizing expected free energy, balancing epistemic and pragmatic objectives under a unified criterion. This formulation shifts personalization from passive memory retrieval to model-based decision-making over user evolution. We instantiate PUMA on healthcare-oriented counseling and motivational interviewing benchmarks with latent state annotations for rigorous evaluation. Experiments show that PUMA improves long-horizon dialogue outcomes while maintaining strong response quality, and a cross-dataset study demonstrates more reliable user-state estimation and next-state prediction.

Dynamic Skill Lifecycle Management for Agentic Reinforcement Learning

Large language model agents increasingly rely on external skills to solve complex tasks, where skills act as modular units that extend their capabilities beyond what parametric memory alone supports. Existing methods assume external skills either accumulate as persistent guidance or internalized into the policy, eventually leading to zero-skill inference. We argue this assumption is overly restrictive, since with limited parametric capacity and uneven marginal contribution across skills, the optimal active skill set is non-monotonic, task- and stage-dependent. In this work, we propose SLIM, a framework of dynamic Skill LIfecycle Management for agentic reinforcement learning (RL), which treats the active external skill set as a dynamic optimization variable jointly updated with policy learning. Specifically, SLIM estimates each active skill's marginal external contribution through leave-one-skill-out validation, then applies three lifecycle operations: retaining high-value skills, retiring skills whose contribution becomes negligible after sufficient exposure, and expanding the skill bank when persistent failures reveal missing capability coverage. Experiments show that SLIM outperforms the best baselines by an average of 7.1% points across ALFWorld and SearchQA. Results further indicate that policy learning and external skill retention are not mutually exclusive: some skills are absorbed into the policy, while others continue to provide external value, supporting SLIM as a more general paradigm for skill-based agentic RL.

Scale over Preference: The Impact of AI-Generated Content on Online Content Ecology

The rapid proliferation of Artificial Intelligence-Generated Content (AIGC) is fundamentally restructuring online content ecologies, necessitating a rigorous examination of its behavioral and distributional implications. Leveraging a comprehensive longitudinal dataset comprising tens of millions of users from a leading Chinese video-sharing platform, this study elucidated the distinct creation and consumption behaviors characterizing AIGC versus Human-Generated Content (HGC). We identified a prevalent scale-over-preference dynamic, wherein AIGC creators achieve aggregate engagement comparable to HGC creators through high-volume production, despite a marked consumer preference for HGC. Deeper analysis uncovered the ability of the algorithmic content distribution mechanism in moderating these competing interests regarding AIGC. These findings advocated for the implementation of AIGC-sensitive distribution algorithms and precise governance frameworks to ensure the long-term health of the online content platforms.

SODA: Semantic-Oriented Distributional Alignment for Generative Recommendation

Generative recommendation has emerged as a scalable alternative to traditional retrieve-and-rank pipelines by operating in a compact token space. However, existing methods mainly rely on discrete code-level supervision, which leads to information loss and limits the joint optimization between the tokenizer and the generative recommender. In this work, we propose a distribution-level supervision paradigm that leverages probability distributions over multi-layer codebooks as soft and information-rich representations. Building on this idea, we introduce Semantic-Oriented Distributional Alignment (SODA), a plug-and-play contrastive supervision framework based on Bayesian Personalized Ranking, which aligns semantically rich distributions via negative KL divergence while enabling end-to-end differentiable training. Extensive experiments on multiple real-world datasets demonstrate that SODA consistently improves the performance of various generative recommender backbones, validating its effectiveness and generality. Codes will be available upon acceptance.

MiniRec: Data-Efficient Reinforcement Learning for LLM-based Recommendation

The integration of reinforcement learning (RL) into large language models (LLMs) has opened new opportunities for recommender systems by eliciting reasoning and improving user preference modeling. However, RL-based LLM recommendation faces significant efficiency challenges, making full-data training costly. Existing data selection methods define sample value based on learnability or representativeness, yet their loss- or gradient-driven or dataset coverage-driven criteria often misalign with RL learning dynamics, resulting in suboptimal performance. To address this, we propose MiniRec, a data selection framework tailored for RL-based LLM recommendation. MiniRec evaluates sample learnability using key RL signals -- rewards -- pruning samples that are too easy (too high reward) or too difficult (consistently low reward). It assesses representativeness by aligning sample gradients with the approximated "ideal" global RL optimization trajectory, selecting samples that mainly drive model updates, and it also enforces diversity to reduce redundancy. Combined with a curriculum learning strategy from easy to hard samples, MiniRec significantly reduces training cost while largely preserving performance. Extensive experiments demonstrate MiniRec's effectiveness, highlighting the importance of reward-aligned, trajectory-informed data selection in RL-based LLM recommendation.

UniGRec: Unified Generative Recommendation with Soft Identifiers for End-to-End Optimization

Generative recommendation has recently emerged as a transformative paradigm that directly generates target items, surpassing traditional cascaded approaches. It typically involves two components: a tokenizer that learns item identifiers and a recommender trained on them. Existing methods often decouple tokenization from recommendation or rely on asynchronous alternating optimization, limiting full end-to-end alignment. To address this, we unify the tokenizer and recommender under the ultimate recommendation objective via differentiable soft item identifiers, enabling joint end-to-end training. However, this introduces three challenges: training-inference discrepancy due to soft-to-hard mismatch, item identifier collapse from codeword usage imbalance, and collaborative signal deficiency due to an overemphasis on fine-grained token-level semantics. To tackle these challenges, we propose UniGRec, a unified generative recommendation framework that addresses them from three perspectives. UniGRec employs Annealed Inference Alignment during tokenization to smoothly bridge soft training and hard inference, a Codeword Uniformity Regularization to prevent identifier collapse and encourage codebook diversity, and a Dual Collaborative Distillation mechanism that distills collaborative priors from a lightweight teacher model to jointly guide both the tokenizer and the recommender. Extensive experiments on real-world datasets demonstrate that UniGRec consistently outperforms state-of-the-art baseline methods. Our codes are available at https://github.com/Jialei-03/UniGRec.

Unveiling Inference Scaling for Difference-Aware User Modeling in LLM Personalization

Large Language Models (LLMs) are increasingly integrated into users' daily lives, driving a growing demand for personalized outputs. Prior work has primarily leveraged a user's own history, often overlooking inter-user differences that are critical for effective personalization. While recent methods have attempted to model such differences, their feature extraction processes typically rely on fixed dimensions and quick, intuitive inference (System-1 thinking), limiting both the coverage and granularity of captured user differences. To address these limitations, we propose Difference-aware Reasoning Personalization (DRP), a framework that reconstructs the difference extraction mechanism by leveraging inference scaling to enhance LLM personalization. DRP autonomously identifies relevant difference feature dimensions and generates structured definitions and descriptions, enabling slow, deliberate reasoning (System-2 thinking) over user differences. Experiments on personalized review generation demonstrate that DRP consistently outperforms baseline methods across multiple metrics.

Latent Inter-User Difference Modeling for LLM Personalization

Large language models (LLMs) are increasingly integrated into users' daily lives, leading to a growing demand for personalized outputs. Previous work focuses on leveraging a user's own history, overlooking inter-user differences that are crucial for effective personalization. While recent work has attempted to model such differences, the reliance on language-based prompts often hampers the effective extraction of meaningful distinctions. To address these issues, we propose Difference-aware Embedding-based Personalization (DEP), a framework that models inter-user differences in the latent space instead of relying on language prompts. DEP constructs soft prompts by contrasting a user's embedding with those of peers who engaged with similar content, highlighting relative behavioral signals. A sparse autoencoder then filters and compresses both user-specific and difference-aware embeddings, preserving only task-relevant features before injecting them into a frozen LLM. Experiments on personalized review generation show that DEP consistently outperforms baseline methods across multiple metrics. Our code is available at https://github.com/SnowCharmQ/DEP.